As you might recall, a few weeks ago, I got a sandwich at Snarf’s here in Denver. Being the professional Turkey Sandwich Eater that I am, I ordered their “professional” size, which is SUPPOSED to be 12″. Upon measurement, it was 10.5″.
I contacted Snarfs in hopes of resolving this matter. Amy McCall from Snarf’s responded to my email. Here’s what she had to say about screwing me out of 1.5″ of sandwich:
All of our stores use long cutting boards with notches marked into them for the sizes as well as our bread being fresh baked and therefore a irregular at times. I measured all of our sandwich boards and noticed that at both Ogden (Denver store) and our Longmont store that their notches were off. I had them switch their boards around, remeasure and drew notches on with a magic marker and all of our stores are now on the same page.
Ok, so let me get this straight:
- Is it the irregular size of the bread that is the problem or the cutting boards?
- And did the Director of Cutting Board Operations have a faulty ruler when they built these elaborate cutting boards or were they just an idiot?
To complete the rest of the story, Amy from Snarf’s did offer to send me a gift certificate as a ‘thank you’ for bringing this issue to her attention – which was a kind offer. I accepted and emailed them my address on 9/21/10. The problem is that today is 10/16/10 and I still haven’t received it. But that’s alright. Their sandwiches suck anyway.